Water Damaged Carpet Cleaning Home Truths
Don’t allow an inexperienced 24 hour carpet cleaner try to repair your carpets with water damage. These are the cautions you must be wary of:
Overcharging. An inexperienced water restoration restorer may fill the job up with unnecessary extras. E.g. using dehumidification on the flooded carpets unnecessarily.
Not using the correct equipment. They might borrow equipment from hire businesses for the carpet. This is all right, but an established water damage technician will have all their equipment so they can offer a quicker response and hopefully a better value job.
The right moisture metre. If they don’t have the proper moisture meter, they will not be able to know when the carpet is dry. This furthers the potential of future mould growth. Removal of this would then be required.
Specialisation. There are many “Carpet Cleaners” in this industry who do restoration repairs on the “side.” i.e. they don’t take on this type of repair each day. Be aware of it. Fixing carpets is an art. Reinstalling carpets on the gripper strips should be taken on by a professional, otherwise they can be damaged beyond repair.
You may be asking, how do I locate a good Flood Restoration Business? Below I have set out some signifiers to look out for when you call around for a carpet flood damage business:
How large is their Yellow Pages ad slot: This can be a sign of how much repair work they are doing already. A full-size Yellow Pages ad slot can cost upwards of $50 000. When they have invested in a larger ad, you can have some expectation that they are established.
Where do they rank in Google? The higher they rate in Google, the more “online votes” there has been for their business.
What Qualifications do they have? The minimum qualification required is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for their carpet damage jobs? This is a better indicator. If insurance companies source them, the business is probably going to be efficient at their work. Insurance companies often use the businesses that provide them the best value for the fee.
How much Equipment do they have? They should own at least 100 Air movers. If they have this many, this probably means they have been going for a good while. We took 8 years to own that many wet carpet drying air movers.
What level of commitment can you get for them through a phone call? Try to pin them down to a rate for water extraction, water removal and initial inspection. If they won’t give you a package for at least this, you know they are not willing to serve you, so go elsewhere.
Response TimeOur Water Damage business in Brisbane is committed to a 59 minute response time for a water damage emergency. The business needs to be attended to ASAP. Mould can grow within a 24 hour period.
If you stick to these tips you are sure to find a Flood Damage Restoration business who knows what they are doing.
If you have carpet water damage Brisbane, call us for quote.
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